Information Regulator Services

The Information Regulator / CIPC Collaboration

The Information Regulator (Regulator) is committed to making compliance simpler and more accessible. Through our partnership with the Companies and Intellectual Property Commission (CIPC), we have made key regulatory services available directly on the BizPortal platform.

This means you no longer need to visit the Regulator's eServices portal to complete these crucial compliance steps. By integrating our services into BizPortal, we aim to streamline processes, reduce administrative burdens, and enhance regulatory compliance across all CIPC-registered organisations.

Ensuring Compliance with POPIA & PAIA

Every organisation handling personal or public information in South Africa has legal obligations under the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA). Non-compliance can lead to serious consequences, including penalties, reputational damage, and legal action.

The Information Officer (IO) is automatically the head of an organisation, such as the CEO or Managing Director in the private sector. The IO is responsible for ensuring compliance with POPIA and PAIA. The IO can appoint Deputy Information Officers (DIO) to assist with these responsibilities, and they all (IO and DIO(s)) must be registered with the Regulator.

Organisations must also submit a PAIA Annual Report every year, detailing how access to information requests have been handled. This promotes transparency, ensures compliance with legal obligations, and helps organisations avoid penalties for non-submission.

Stay compliant. Register and submit your annual report today.